
A personal approach to nanny recruitment and private household staffing across Richmond, Surrey and London
Absolute Childcare provides nanny recruitment and private household staffing across Richmond, Surrey, London and internationally. For over 20 years, we have supported busy households with carefully matched childcare and household staff, offering a bespoke service built largely on recommendation and long-term relationships.
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Many other clients come to us after finding online searches time-consuming, overwhelming, and frustrating. Our market knowledge and expertise ensure a smooth, stress-free process where you feel fully supported from the very beginning.

Sandy: Director
Led personally by Sandy O’Neill
Absolute Childcare is founder-led and run day to day by Sandy O’Neill, who brings more than three decades of experience within nanny recruitment.
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Before establishing the agency, Sandy worked as both a professional nanny and later as a recruiter. That experience gives her a rare understanding of both sides of the relationship. And, as a mother, she understands what matters most to families and what helps great nannies settle into their new role with ease, all the while feeling supported.
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Sandy has an innate ability to make great matches, approaching each placement with care, honesty, and sound judgment.
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From the first conversation through to placement and beyond, you work directly with Sandy. She remains closely involved throughout, offering steady guidance and practical advice, and acting as a calm, level-headed voice of reason.
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Much of the agency’s work now comes from returning families and personal recommendations, something Sandy considers the greatest measure of trust.
How we support you
Choosing the right person to join your home is not simply about reviewing CVs. It is about finding the right fit in experience, personality, values, and approach.
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We manage the entire process on your behalf, so you can feel confident and in control without the stress of filtering endless applications.
We will:
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Take time to understand your household, routine, and priorities.
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Identify, shortlist, and personally screen suitable candidates.
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Carry out thorough reference and background checks.
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Arrange interviews and trials, guiding you through each stage.
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Offer clear advice on salaries, contracts, and current market expectations.
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Support you with employment paperwork, payroll setup, and ongoing guidance.
Our support continues long after a placement is made. We remain available for advice and assistance for as long as you need us.
Peace of mind as standard
There is no fee unless we make a successful placement.
For additional reassurance, we offer an eight-week replacement guarantee. In the unlikely event that a placement does not work out for any reason, we will source a suitable replacement at no extra cost.
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Families choose Absolute Childcare because they value experience, discretion, and the reassurance of having someone reliable to turn to throughout the process.
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If you would like to talk through your requirements or simply ask a few questions, Sandy is always happy to have an informal conversation and guide you through your options.
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The right person for your family or household is out there. We are here to help you find them.
