A personal approach to nanny recruitment and private household staffing across Richmond, Surrey and London
Are you looking for a nanny or household staff in Richmond, Surrey or London? For almost 30 years, we have supported busy households with carefully matched childcare and household staff, offering a bespoke nanny recruitment service. We are proud of our word-of-mouth recommendations and long-term relationships.
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Hiring the perfect person to care for your children and spend time in your home can seem like a daunting task. Our local knowledge and expertise ensures it’s a smooth, stress-free process in which you feel fully supported from the very beginning - and beyond.
Sandy: Director
Meet your personal nanny recruiter
Absolute Childcare is personally led by Sandy O’Neill, who has almost 30 years of experience in nanny recruitment.
Before taking over Absolute Childcare in 2011, Sandy worked as both a professional nanny and later as a recruiter. This invaluable experience gives her a rare understanding of both sides of the relationship. And, as a mother, she understands what matters most to families and what helps great nannies settle into their new role with ease, all the while feeling supported.
Sandy has an innate ability to make great matches, personally approaching each placement with care, honesty, and sound judgment.
From the first conversation through to placement and beyond, you work directly with Sandy. She remains closely involved ensuring that you feel fully supported throughout the process.
It’s testament to Sandy’s experience, diligence and care that much of our work today comes from returning families and personal recommendations.
How we support you
Choosing the right person to join your home is not simply about reviewing CVs. It is about finding the right fit in experience, personality, values and approach.
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We manage the entire process on your behalf, so you can feel confident and in control without the time commitment and stress of filtering endless applications.
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We will:
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Take time to understand your household, routine, and priorities.
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Identify, shortlist, and personally screen suitable candidates.
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Carry out thorough reference and background checks.
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Arrange interviews and trials, guiding you through each stage.
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Offer clear advice on salaries, contracts, and current market expectations.
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Support you with employment paperwork, payroll setup, and ongoing guidance.
Our support continues long after a placement is made. We remain available for advice and assistance for as long as you need us.
Peace of mind as standard
You pay no fee unless we make a successful placement. For additional reassurance, we offer an eight-week replacement guarantee. In the unlikely event that a placement does not work out for any reason, we will source a suitable replacement at no extra cost.
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Families choose Absolute Childcare because they value experience, discretion, and the reassurance of having someone reliable to turn to throughout the process.
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If you would like to talk through your requirements or simply ask a few questions, Sandy is always happy to have an informal chat and guide you through your options.
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The right person for your family or household is out there. We are here to help you find them.